Terms of service
This website is operated by Bayside Mobility. Throughout the site, the terms "we," "us," and "our" refer to Bayside Mobility.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, including any policies referenced on this website.
These Terms apply to all users of the website, including visitors, customers, vendors, partners, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access our website or use our services.
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. Your continued use of the website after changes are posted means you accept those changes.
Section 1: Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian.
You agree not to use our products, website, or services for any illegal or unauthorized purpose.
You must not transmit viruses, malware, or any harmful code that may affect the operation of our website.
Any violation of these Terms may result in termination of your access to our services.
Section 2: General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to copy, reproduce, resell, distribute, or exploit any part of our website, product listings, images, descriptions, content, or services without written permission from Bayside Mobility.
The headings used in these Terms are included for convenience only and do not limit the meaning of these Terms.
Section 3: Product Information
Bayside Mobility provides mobility and accessibility equipment from selected manufacturers, suppliers, and brand partners.
Our products may include:
- Mobility scooters
- Power wheelchairs
- Lift chairs
- Vehicle lifts
- Adjustable beds
- Walk-in tubs
- Other accessibility and mobility solutions
We work to provide accurate product descriptions, images, specifications, pricing, availability, and manufacturer information.
However, we do not guarantee that all product information is always complete, current, or error-free.
Product images may vary slightly from the actual product due to:
- Manufacturer updates
- Product revisions
- Packaging changes
- Display settings
- Supplier-provided images
We reserve the right to update product information, change prices, limit quantities, discontinue products, refuse orders, or correct listing errors when necessary.
Section 4: Pricing and Availability
Prices listed on Bayside Mobility are subject to change without notice.
Product availability may change due to:
- Manufacturer inventory
- Supplier stock levels
- Warehouse availability
- Demand
- Production schedules
- Shipping delays
If a product becomes unavailable after an order is placed, we may contact you with available options, including:
- Waiting for restock
- Selecting an alternative product
- Canceling the order for a refund
We are not responsible for losses caused by product availability changes, discontinued items, or price changes.
Section 5: Orders and Payment
When placing an order, you agree to provide accurate billing, shipping, and contact information.
Receiving an order confirmation does not guarantee acceptance of your order. It confirms that we received your request.
Bayside Mobility reserves the right to accept, decline, cancel, or limit any order due to:
- Product availability
- Incorrect pricing
- Payment issues
- Suspected fraud
- Shipping restrictions
- Supplier limitations
- Incorrect customer information
- Commercial order concerns
If an order is canceled after payment has been collected, a refund will be issued to the original payment method.
Section 6: Shipping and Delivery
Bayside Mobility ships products based on manufacturer, supplier, warehouse, carrier, and delivery requirements.
Some mobility equipment may require freight shipping due to size, weight, or special handling requirements.
Freight deliveries may require:
- Delivery appointments
- Valid phone numbers
- Customer availability
- Inspection before acceptance
Customers are responsible for providing accurate delivery information.
Bayside Mobility is not responsible for delays, failed deliveries, or additional charges caused by incorrect shipping information.
Customers should inspect shipments immediately upon delivery and report any damage promptly.
Section 7: Returns and Refunds
Returns and refunds are governed by our Return Policy.
Return eligibility may depend on:
- Product condition
- Manufacturer requirements
- Supplier policies
- Installation status
- Packaging condition
- Time since delivery
Returned products generally must be:
- Unused
- Uninstalled
- Undamaged
- In original packaging
- Returned with included accessories and documentation
Customers may be responsible for return shipping costs, freight charges, restocking fees, or other applicable fees for non-defective returns.
Section 8: Warranty and Product Support
Bayside Mobility is a retailer of mobility equipment. Product warranties are typically provided by the manufacturer, supplier, or brand partner.
Unless stated otherwise in writing, Bayside Mobility does not create, extend, or replace manufacturer warranty coverage.
Warranty terms vary by:
- Brand
- Product model
- Product type
- Manufacturer policy
Warranty support may require:
- Proof of purchase
- Serial number
- Photos or videos
- Troubleshooting information
- Manufacturer inspection
We may assist customers with the warranty process; however, warranty approval, repair, replacement, or denial is determined by the manufacturer or supplier.
Warranty coverage may not apply to:
- Misuse
- Abuse
- Improper installation
- Unauthorized repairs
- Normal wear and tear
- Accidental damage
- Failure to follow manufacturer instructions
Section 9: Accuracy of Information
The information on this website is provided for general shopping and educational purposes.
We make reasonable efforts to keep information accurate, but errors may occur.
Product details, prices, specifications, availability, promotions, and shipping information may change without notice.
We reserve the right to correct errors, inaccuracies, or omissions at any time.
Section 10: Third-Party Links and Tools
Our website may contain links to:
- Manufacturer websites
- Payment providers
- Shipping tools
- Review platforms
- Third-party services
Bayside Mobility is not responsible for the content, policies, privacy practices, or services provided by third-party websites.
Your use of third-party services is at your own risk.
Section 11: Reviews, Comments, and Feedback
If you submit reviews, comments, photos, suggestions, or other content to Bayside Mobility, you agree that we may use, display, edit, or share that content for business, marketing, website, or customer support purposes.
You agree that submitted content:
- Does not violate another person's rights
- Is not false or misleading
- Does not contain harmful or unlawful material
- Does not contain malicious code
You are responsible for any content you submit.
Section 12: Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
By using our website, you agree that your information may be collected and processed according to that policy.
Section 13: Prohibited Uses
You may not use this website to:
- Violate laws
- Submit false information
- Place fraudulent orders
- Upload harmful code
- Copy website content
- Scrape website data
- Interfere with website security
- Misuse promotions or checkout systems
- Collect personal information without permission
We reserve the right to restrict access for prohibited use.
Section 14: Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis.
We do not guarantee that:
- Website operation will be uninterrupted
- Website errors will never occur
- Products will always be available
- Product information will always be error-free
Manufacturer warranties may apply to certain products and are controlled by the applicable manufacturer or supplier.
Section 15: Limitation of Liability
To the fullest extent permitted by law, Bayside Mobility shall not be responsible for damages arising from:
- Website use
- Product availability issues
- Shipping delays
- Installation issues
- Product misuse
- Third-party services
- Website errors
Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by law.
Section 16: Indemnification
You agree to protect and hold harmless Bayside Mobility, its owners, employees, partners, suppliers, and service providers from claims resulting from:
- Violation of these Terms
- Misuse of the website
- Violation of laws
- Violation of third-party rights
Section 17: Severability
If any part of these Terms is found invalid or unenforceable, the remaining sections will continue to remain effective.
Section 18: Termination
These Terms remain effective until terminated.
We may restrict or terminate access if we believe these Terms have been violated.
Any obligations created before termination will continue.
Section 19: Entire Agreement
These Terms and all policies posted on our website represent the complete agreement between you and Bayside Mobility.
Section 20: Governing Law
These Terms shall be governed according to applicable United States laws and the laws of the state where Bayside Mobility is legally registered.
Section 21: Changes to These Terms
We may update these Terms at any time by posting changes on our website.
Your continued use of the website means you accept updated Terms.
Section 22: Contact Information
Questions about these Terms of Service should be sent to:
Bayside Mobility
Website: baysidemobility.com
Email: support@baysidemobility.com
SMS / Email Marketing Terms
By providing your phone number or email address, you agree that Bayside Mobility may send:
- Order updates
- Shipping notifications
- Product updates
- Promotional communications
Message and data rates may apply.
You may unsubscribe from marketing messages by following the instructions included in the communication.
Transactional messages related to orders, delivery, warranty, or customer support may still be sent when necessary.
